This policy applies as between you, the user of the sites and the owner and provider of this website. This policy applies to our use of any and all data collected by us in relation to your use of the website and any services or systems therein.
Definitions and Interpretation
In this policy the following terms shall have the following meanings:
website means the website that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions;
User/Users Means any third party that accesses the website and is not employed by the sites and acting in the course of their employment;
Content means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
Cookie means a small text file placed on your computer by the sites when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site;
Account Means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
Data Means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
The sites or site Means www.citycard.co.uk and all its subsidiary sites
Service Means collectively any online facilities, tools, services or information that the sites makes available through the Web Site either now or in the future;
System Means any online communications infrastructure that the sites makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links.
Data Collected
Without limitation, any of the following Data may be collected: name; date of birth; gender; contact information such as email addresses and telephone numbers; demographic information such as post code, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
Cookie information (see below).
Username and password
Our Use of Data
Any personal Data you submit will be retained by the sites for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 12 months.
Unless we are obliged or permitted by law to do so, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see below.
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
Internal record keeping;
Improvement of our products / services;
Transmission by email of promotional materials that may be of interest to you;
Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
Third Party Web Sites and Services
The website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
The sites may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that the site requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
Changes of Business Ownership and Control
The Company may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of the Company. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will not be given the choice to have your Data deleted or withheld from the new owner or controller.
Controlling Access to your Data
Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
Use of Data for direct marketing purposes; and
Sharing Data with third parties.
Your Right to Withhold Information
You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
You may restrict your internet browser?s use of Cookies. For more information see below.
Accessing your own Data
You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
You have the right to ask for a copy of your personal Data on payment of a small fee.
Security
Data security is of great importance to The sites and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
Cookies
Cookies are small files which are stored in your web browser and are widely used in order to make websites work efficiently. This site uses cookies. Some of the cookies we use are essential for parts of this website function correctly – for example keeping track of items that you add to your shopping basket or remembering when you’ve logged into our customer area. Other cookies are less essential functionally but may be used to personalise your experience or track your journey through our site so that we can analyse the success of promotions. Other cookies may be from third parties such as social networking sites or affiliates. You may delete Cookies, however you may loose any information that enables you to access the Web Site more quickly. You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
Changes to this Policy
www.citycard.co.uk reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.